Privacy Policy

Effective Date: July 25, 2025

SoundTrophics LLC (“SoundTrophics,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use www.soundtrophics.com (the “Site”) and our AI-powered audio analysis services (the “Services”). By using the Site or Services, you agree to this Policy.

1. Information We Collect

We collect the following types of information:

Personal Information You Provide:

• Name, email address, and login credentials (when creating an account).

• Payment details (processed securely by Stripe, our payment processor).

• Uploaded audio files for analysis (processed to generate your report).

Technical Information Automatically Collected:

• Basic technical data such as IP address, browser type, and device information.

• This data is collected automatically through server logs and analytics tools to maintain security, troubleshoot issues, and improve the Services.

• We do not use this information to personally identify you unless required for security or legal purposes.

Cookies and Session Data:

• We use cookies or similar technologies to remember your preferences and improve your experience.

We do not knowingly collect data from children under 13, and our Services are not directed at them. Users under 18 must have a parent/guardian’s consent.

2. How We Use Your Information

We use your data to:

• Deliver AI track reports and manage your account.

• Process payments and subscription renewals through Stripe.

• Communicate updates, offers, or technical notices (you can opt out of marketing emails anytime).

• Improve and secure our Services.

• Comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal data. We share data only with:

• Stripe and other trusted service providers (e.g., hosting providers like AWS) to operate our Services.

• Legal authorities if required by law or to protect rights, safety, or property.

All third parties must keep your data confidential and use it only for authorized purposes.

4. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login and preferences.

• Analyze site traffic and performance.

You can disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We use SSL encryption and commercially reasonable security measures to protect your data. However, no online service can guarantee 100% security. By using SoundTrophics, you acknowledge the inherent risks of internet data transmission.

6. Your Rights

You may:

• Access, update, or delete your account data by contacting support@soundtrophics.com.

• Request deletion of your personal data (except where we need it to comply with legal or transactional requirements).

• Opt out of promotional emails by clicking “Unsubscribe” in any email.

7. Third-Party Links and Accounts

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. If you connect your SoundTrophics account with third-party services, you agree to share information as per their settings.

8. Data Storage

Your data is stored on secure servers provided by third-party hosting providers (e.g., AWS). Audio files uploaded for reports may be stored temporarily for analysis and then deleted after processing unless otherwise required for troubleshooting. We do not store your full payment information. All payment transactions are securely processed by Stripe, which stores and encrypts your payment details in accordance with industry standards.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you by email or by posting a prominent notice on our Site. Continued use of the Services after updates constitutes acceptance of the new Policy.

10. Contact Us

For questions or concerns about this Policy, contact:
SoundTrophics LLC
Email: support@soundtrophics.com